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Service Interruption Alert: Port Delays at Felixstowe Terminal, UK; Vessels Diverting to Liverpool

July 19, 2018

Due to IT systems issues, Felixstowe terminal, located in the UK, is currently performing services at reduced operational levels. Since the Port of Felixstowe is the UK’s busiest container port, dealing with roughly half of Britain’s containerized trade, the IT challenges has resulted in major delays in the processing of household goods shipments. The delays are affecting both import and export shipments.

Consequently, we have been notified that several vessels on-route to the Port of Felixstowe are diverting to Liverpool. Customers with shipments already off-loaded in Felixstowe should prepare for delays as well as additional port storage, demurrage, and various other charges which may be assessed.

Your Arpin Service team is aware of all shipments that may be impacted and will make arrangements to ensure appropriate parties are kept informed of any potential service disruption.