Category: News

Service Interruption: Air Shipments Experiencing Delays Due to Increased Holiday Volume

December 11, 2018

Household goods shipments moving by air are currently experiencing delays as airlines are giving priority to high yield small packages, express, and perishable cargo. Arpin will proceed with due diligence when booking air shipments to avoid delays and keep service disruptions to an absolute minimum. However, space availability changes daily and customers sending shipments via […]

The importance of using a FIDI-accredited moving company

December 03, 2018

Moving can be a stressful experience. When moving to another country, the process becomes even more complex, as you factor in international shipping, customs, a new country’s laws, and adjusting to a new culture. That’s why you need a competent relocation professional on your side, acting as your company’s advocate and personal advisor throughout the […]

China’s Individual Income Tax – Part II: The Specifics Being Proposed

November 20, 2018

Preview: The Standing Committee of the 13th National People’s Congress (NPC) met regarding the Draft Amendment on October 13, and further elaborated on the changes to the People’s Republic of China’s Individual Income Tax Laws (IIT). The specifications released include: Common Reporting Standard China-Sourced Income Taxable Income Itemized Deductions Anti-Tax Avoidance Residency and Global Tax […]

David Arpin receives Wreaths Across America Spirit of Giving Award

November 13, 2018

Arpin Van Lines’ President and CEO, David Arpin, received the James Prout Spirit of Giving Award from Sarah and Rob Worcester of Wreaths Across America during the 34th Annual Arpin Agent Convention held in Newport, Rhode Island. The Wreaths Across America James Prout Spirit of Giving Award commemorates James Prout, owner of a Maine trucking […]

Arpin Group Earns Industry Awards for Supplier Service and Performance

October 31, 2018

Arpin Group has received several industry awards for outstanding performance and for demonstrating a high commitment to service among supply chain partners. These awards were delivered at individual company ceremonies held October 17-19, coinciding with the Worldwide ERC Global Workforce Symposium in Seattle, Washington. “We aim to provide our customers and industry partners with the […]

China’s Individual Income Tax: Drastic Changes Being Proposed

October 12, 2018

Preview A new Draft Amendment regarding Individual Income Tax Reform is currently being proposed to the Standing Committee of the 13th National People’s Congress (NPC). This Amendment encompasses key revisions such as: New criteria for tax residence New tax deduction items Replacement of the current schedular taxation structure Consolidation of certain tax brackets Introduction of anti-tax […]

Arpin International Group names Deena Fernandes head of operations for Arpin Middle East

October 12, 2018

Arpin International Group has named Deena Fernandes head of operations for Arpin Middle East. In her new role, Fernandes will oversee and manage all international operations in the Middle East office, including allocation of moves, data integrity, pricing, and monitoring the team’s performance. “As a move coordinator, Deena demonstrated patience during challenging circumstances, as well […]

Service Interruption Alert: Hurricane Michael Results in Port Closures in the United States

October 09, 2018

Hurricane Michael is expected to make landfall near Panama City, Florida, as a Category 3 Hurricane Wednesday afternoon. States of emergency have been declared in Florida, Alabama, and Georgia. Consequently, the U.S. Coast Guard has mandated that no vessels may enter, transit, or remain within the safety zone without the permission of the captain of […]

Service Interruption Alert: Chronic Delays Affecting Ports In The United Kingdom

September 26, 2018

Ports throughout the UK are currently experiencing chronic delays affecting container haulage. The delays are affecting both the import and export of household goods and personal effects’ shipments. Southampton Port – The port is overloaded with container traffic at the moment, reportedly over stacking containers. Huge container vehicle traffic volumes; consequently, as the port works […]

Service Interruption Alert: National Strike by Unions Crews In Costa Rica Causing Import / Export Delays

September 24, 2018

We have been informed by our supplier partners in Costa Rica that union crews continue to partake in a national strike with no indication of duration. The strike, which began on September 10, is heavily impacting shipping operations and Costa Rican household goods import and export shipments have been seriously hindered. Vessels are reported to […]

Arpin International Group hires Jeanette Tomaselli as domestic/international move coordinator

September 21, 2018

Arpin International Group announced today that Jeanette Tomaselli has been hired as a domestic and international move coordinator. Tomaselli’s responsibilities will include the coordination of door-to-door household goods shipments, including import, export and relocations for clients, agents and individuals. “Jeanette has been recognized as a top performer in our industry,” said Mark Dearborn, vice president, […]

Service Interruption Alert – Expect Delays On India – Outbound Air Shipments

September 19, 2018

Airports in India are currently experiencing severe backlogs in processing outbound shipments, mainly from Hyderabad and Bangalore locations. Premium carriers (Emirates Airlines, American Airlines, Qatar Airways, and United Airlines) supplying household goods and personal effects cargo shipments are facing space / capacity issues for personal effects and household goods — especially outbound to USA and […]

Service Interruption Alert: A Strike by Union Crews At Buenaventura Port in Colombia Expected to Cause Delays

September 17, 2018

We have been informed by our supplier partners in Colombia that union crews are on strike at the Buenaventura Port. This move has resulted in shipping companies rerouting ships to other port terminals to try and mitigate the impact on operations. As a consequence, we are advising customers with import or export shipments to prepare […]

Service Interruption Alert – Household Goods Shipments Will Be Impacted By Hurricane Florence

September 13, 2018

Hurricane Florence is expected to make landfall late Thursday or early Friday morning in the United State. States of emergency have been declared in North and South Carolina and Virginia. Over one million coastal residents have been ordered to evacuate in advance of the storm. Several ports along the east coast, including Wilmington, Norfolk, and […]

Arpin Group VP Mark Dearborn joins Marguerite’s Place board of directors

September 05, 2018

Mark Dearborn, vice president of global accounts for Arpin Group and president of Arpin Strong, has joined the Marguerite’s Place board of directors. Marguerite’s Place, based in Nashua, New Hampshire, is a non-profit organization whose mission is to provide the physical, emotional, educational, and social support services for homeless women with children to achieve and […]

Service Interruption Alert – Tropical Storm Gordon Forcing Port Closures in New Orleans, LA and Mobile, AL, USA

September 04, 2018

Severe tropical storm weather conditions have resulted in the closure of ports in New Orleans, LA and Mobile, AL, USA at 12:00 p.m. today in advance of the arrival of tropical storm Gordon. The storm is expected to strengthen to a Category 1 Hurricane by the time it makes landfall this evening. Consequently, for the […]

At 5th anniversary, Arpin Strong looks back on the causes it has helped

August 24, 2018

Arpin Strong is celebrating its fifth anniversary with a look back on the causes it has supported since 2013. “Arpin Strong has had an amazing five years, raising well over $315,000 for charity and donating to about 150 causes,” said Michael Killoran, treasurer of Arpin Strong. “These numbers, while impressive, only tell a piece of […]

Service Interruption Alert – Import / Export Shipments Will Be Impacted By Hurricane Lane

August 23, 2018

A category-five hurricane is expected to strike the Hawaiian Islands, USA. The storm is currently packing maximum sustained winds of 160 mph. Damaging winds and heavy rainfall have already begun to disrupt normal business and travel activities in the area. In addition, thousands of people have been asked to evacuate low-lying areas. The Port of […]

Costa Rica Customs Changes

August 06, 2018

Effective immediately, we’ve been informed that the Dirección General de Aduanas (DGA) is carrying out an update of its procedures for the importation of household goods and articles of personal effects. Although an official resolution has not been issued by the government, our supplier partners in the country have informed us that the customs changes are […]

Arpin Group employees earn Certified Relocation Professional designation

August 01, 2018

Two Arpin Group employees have passed the Worldwide ERC Certified Relocation Professional examination: Jean Gong, director of business developmentWest Coast, and Allison Rathbun Dickson, assistant vice president, business development. Gong and Rathbun Dickson will now be recognized as Certified Relocation Professionals. “We are proud of the commitment to continued professional excellence that Jean and Allison […]

Service Interruption Alert: Port Delays at Felixstowe Terminal, UK; Vessels Diverting to Liverpool

July 19, 2018

Due to IT systems issues, Felixstowe terminal, located in the UK, is currently performing services at reduced operational levels. Since the Port of Felixstowe is the UK’s busiest container port, dealing with roughly half of Britain’s containerized trade, the IT challenges has resulted in major delays in the processing of household goods shipments. The delays […]

Fifth Annual Arpin Strong Golf Tournament raises $27,000 for charity, $130,000 over past 5 years

July 10, 2018

The Arpin Charitable Fund announced today that its Fifth Annual Arpin Strong Golf Tournament, held at the New England Country Club in Bellingham, Massachusetts, has successfully raised $27,479 for charity. The Arpin Charitable Fund, also known as Arpin Strong, was formed to help those in need during natural disasters, or when unfortunate circumstances arise, by […]

Service Interruption Alert: A Series of Planned Strikes Expected to Cause Delays in Argentina

June 20, 2018

Workers throughout Argentina will be participating in planned strikes and work stoppages over the coming days and weeks. The disruption is expected to impact public transportation and clearance times for both imports and exports. Below is a list of the announced strike dates: National Holiday – June 20 Customs’ Strike – June 22 General Workers’ […]

Arpin International Group donates food and hygiene packs to Ramadan Sharing Fridges

June 14, 2018

Arpin International Group – Middle East and DASA International Movers joined forces to support the Ramadan Sharing Fridges initiative yesterday at the Octane Car Service Centre in Al Quoz, Dubai. Volunteers from the two companies donated 500 food packs and 200 hygiene packs and helped hand them out to the laborers in the area who […]

Arpin agent supports traveling education exhibit to teach history of Wreaths Across America

June 07, 2018

Wreaths Across America, the national nonprofit best known for the annual wreath-laying ceremonies that take place at Arlington National Cemetery and more than 1,400 veteran cemeteries across the country each December, has a simple mission: Remember, Honor and Teach. Don Queeney, owner of Virginia-based Hampton Roads Moving and Storage, an agent of Arpin Van Lines, […]

Expect Service Delays during Peak Moving Season in Germany

June 05, 2018

The truck-driver shortage in Germany is having a major impact on container imports. There are simply too many ships arriving, for which there are not enough drivers to transport. This is resulting in delayed pickups, deliveries, and additional costs. Consequently, it is taking approximately 10 days following customs clearance before a container can be picked […]

Arpin International Group names Lisa Jenkins as senior international move coordinator

May 31, 2018

Arpin International Group announced that Lisa Jenkins has been hired as senior international move coordinator. Jenkin’s responsibilities will include the coordination of door-to-door household good shipments, including import, export and relocations for clients, agents and individuals. “Lisa has been instrumental in the success of one of our biggest competitors,” said Mark Dearborn, vice president, global […]

Arpin International Group receives Plus Partner Award

May 17, 2018

Arpin International Group was recognized today as an inaugural recipient of a Plus Partner Award, which celebrates the collaborative efforts of Arpin and Plus Relocation to deliver world-class global mobility solutions. Arpin International Group received the Plus Values Award. This award recognizes a supplier partner that emulates Plus Relocation’s six core values (Radical Integrity, Aggressive […]

Want to love where you work? Come work at Arpin!

May 03, 2018

We’re growing in multiple global locations and seeking talented International Move Coordinators and International Pricing Analysts to join our team! At Arpin International Group, we’re looking for experienced and motivated people to join our teams located in the USA, UK, China, and Singapore! Each global location offers a multicultural workplace where communication, teamwork, and work-life […]

Service Interruption Alert: Customs Delays in Argentina

April 16, 2018

Due to high employee turnover and internal conflicts, Argentina Customs is currently performing clearance services at minimal operational levels. This has resulted in major delays in the processing of household goods shipments. The delays are affecting both import and export shipments during the early stages of documentation processing. Consequently, customers with shipments moving through Argentina should […]

Expect Service Delays during Peak Moving Season in the United States

April 13, 2018

Peak moving season in the United States officially begins on May 15, but the truck-driver shortage is already having an impact on the availability of drayage companies to accept container trucking orders. This is resulting in delayed pickups, deliveries, and additional costs. Therefore, we are notifying customers that additional per diem, demurrage, and detention charges […]

Service Interruption Alert: A Strike by Brazil Customs at the Port of Santos Expected to Cause Delays

April 13, 2018

Customs workers in Brazil elected to apply stricter strike standards at Brazil’s Port of Santos – the largest port on the continent. This move is expected to result in major “work slow-downs” for the remaining workers mandated to work for public safety reasons. As a consequence, we are advising customers with import or export shipments […]

Netmove receives Arpin International Group Partner of the Year Award

April 12, 2018

Arpin International Group has named Netmove, a Brazil-based mobility services company, as its first 2017 Partner of the Year. Arpin presented the award at the 2018 Annual FID I Conference last month. Arnaldo Petarnela, managing director, and Fernando Donadon, of the sales division, received the award on behalf of Netmove. The 2017 Partner of the Year […]

Arpin Strong raises over $79,000, donates to 34 charities in 2017

April 04, 2018

The Arpin Charitable Fund, also known as Arpin Strong, announced in its 2017 year-end report that it has raised over $79,000 and donated to 34 charitable organizations. “2017 was a very successful fundraising year and we were able to exceed last year’s record-breaking donations by more than 6 percent,” said Mark Dearborn, president of Arpin […]

The New European Union General Data Protection Regulation (EUGDPR): What has changed and how to prepare

April 04, 2018

With the recent Facebook data scandal making headlines, the topic of protecting customer data has been thrust back into the spotlight. In an online world, customers often have little choice but to entrust their personal data to the companies with whom they do business. Yet when their data is misused, either through negligence or shady […]

Preparing for an international move: Knowing which household goods and personal effects can be legally and safely shipped will result in a successful move

March 21, 2018

When expats move from one country to another, some have a tendency to get attached to their possessions and bring local products with them for personal use or to share with new acquaintances. Most expats are generally aware that they cannot ship weapons, firearms, and drugs. However, what they may not be aware of is […]

Arpin International Group Receives 2017 Partner in Quality Award from WHR Group

February 21, 2018

WHR Group Inc. has recognized Arpin International Group as a 2017 Partner in Quality for exceeding service and performance standards. “It is an honor to receive this Partner in Quality award from WHR Group, and we look forward to continuing our successful relationship,” said Mark Greene, Arpin’s senior vice president, GSA services. WHR Group evaluates […]

Arpin Group promotes Renee Abrantes to director of human resources

February 02, 2018

Renee Abrantes has been promoted to director of human resources at Arpin Group. She has served as human resources manager since December 2016.

Arpin Van Lines renews its sponsorship with the LPGA

February 01, 2018

Arpin Van Lines has renewed its 24-year sponsorship with the Ladies Professional Golf Association (LPGA) to provide its members with moving services.

Severe Winter Weather Conditions Cause Prolonged Delays at Canadian Ports

February 01, 2018

Severe winter weather conditions have resulted in prolonged service delays at some Canadian ports. We have been advised that ports in Montreal have been operating on limited hours and mariners traveling the St. Lawrence are being severely delayed.

Arpin International China hires Michael Hughes as Assistant General Manager

January 29, 2018

Arpin International Group has hired Michael Hughes as assistant general manager of the company’s office in Shanghai.

Arpin Strong holds clothing drive for Mexico earthquake victims’ families

January 15, 2018

The Arpin Charitable Fund, also known as Arpin Strong, held a clothing drive this fall after a Mexico-based moving company, Atlasmex Relocations, lost four of its men in the Mexican earthquake in September. The clothing, which arrived January 5 in Mexico City, was offered to the families of those left behind.

Information That May Impact Domestic and International Household Goods Shipments

January 15, 2018

UAE and Saudi Arabia Customs Changes: 5% VAT Implemented

January 9, 2018 Dubai Customs released new information issued by the Federal Tax Authority that requires the shippers depreciated values to be declared for all import sea and air shipments. They will impose a 5% VAT to the value as assessed by customs. 

How Electronic Logging Devices Will Change The Moving Industry

January 05, 2018

When the Federal Motor Carrier Safety Administration (FMCSA) announced in late 2015 that electronic logging devices (ELDs) would be required on all commercial trucks within two years, some truck drivers loudly voiced their disapproval.

Arpin Van Lines’ drivers deliver over 140,000 wreaths on National Wreaths Across America Day

January 03, 2018

Arpin Van Lines’ drivers and agents from locations across the Northeast, Midwest and South, volunteered to collect and deliver remembrance wreaths to be laid at veteran cemeteries on National Wreaths Across America Day on December 16.

Airlines Experiencing Backlogs on Shipments Moving From the U.S. to Europe & From Europe to the U.S.

December 08, 2017

Airlines are currently experiencing extensive backlogs on shipments moving from the U.S. to Europe and from Europe to the U.S. We have been notified that air shipments could be delayed until the New Year.

Service Interruption Alert: A Strike by Brazilian Customs Workers Causes Shipment Delays

November 28, 2017

An ongoing strike by Brazilian Customs workers has resulted in major delays in the processing of household goods shipments. As of this time, there is no end forecasted for the dispute. 

Bridget Ritchie receives 2017 Sandra M. Welbourn Service Award

November 22, 2017

Bridget Ritchie, vice president of global business development of Arpin Group, has received the 2017 Sandra M. Welbourn Service Award from the Corporate Relocation Council of Chicago (CRC).

News Alert – Proposed U.S. Customs and Border Protection Legislation

November 21, 2017

Under current U.S. law, independent third-party companies can access vessel manifests and summary statistical reports of imports and exports, including household goods shipments. Information eligible for disclosure includes a person’s name, address, passport number, and the name and address to which the shipment is consigned. Once obtained by these companies, a person’s data may be used for publication and distribution to other companies that have purchased their services.

Arpin International Group transports three shipping containers of supplies to Puerto Rico

November 06, 2017

Arpin International Group has transported three 40-foot shipping containers filled with emergency supplies, food and bottled water to Puerto Rico to aid in recovery efforts in the wake of Hurricane Maria.