Category: News

Service Interruption Alert: A Strike by Brazilian Customs Workers Causes Shipment Delays

November 28, 2017

An ongoing strike by Brazilian Customs workers has resulted in major delays in the processing of household goods shipments. As of this time, there is no end forecasted for the dispute. 

Bridget Ritchie receives 2017 Sandra M. Welbourn Service Award

November 22, 2017

Bridget Ritchie, vice president of global business development of Arpin Group, has received the 2017 Sandra M. Welbourn Service Award from the Corporate Relocation Council of Chicago (CRC).

News Alert – Proposed U.S. Customs and Border Protection Legislation

November 21, 2017

Under current U.S. law, independent third-party companies can access vessel manifests and summary statistical reports of imports and exports, including household goods shipments. Information eligible for disclosure includes a person’s name, address, passport number, and the name and address to which the shipment is consigned. Once obtained by these companies, a person’s data may be used for publication and distribution to other companies that have purchased their services.

Arpin International Group transports three shipping containers of supplies to Puerto Rico

November 06, 2017

Arpin International Group has transported three 40-foot shipping containers filled with emergency supplies, food and bottled water to Puerto Rico to aid in recovery efforts in the wake of Hurricane Maria.

Arpin International Group Promotes Michael Johnsen to Vice President, Asia Pacific Region

November 06, 2017

Michael Johnsen has been promoted to vice president, Asia Pacific Region, of Arpin International Group’s corporate division.

Arpin Van Lines announces Driver of the Year and Agent of the Year

November 02, 2017

Arpin Van Lines announced the winners of its Driver of the Year and Prime Agent of the Year awards at its annual convention held on Oct. 8-12 in Amelia Island, Florida.

Arpin International Group earns industry awards for suppler service and performance

October 24, 2017

Arpin International Group has received several industry awards for outstanding performance and for demonstrating a high commitment to service among its supply chain partners. These awards were delivered at individual company ceremonies held during the week of September 25-30, coinciding with the Worldwide ERC Global Workforce Symposium in Chicago.

News Alert: French Port Delays and Durban Port Delays Update

October 23, 2017

French Port Delays

Delays at several ports in France due to a recent strike have occurred this month. The National Federation of Ports and Docks launched a call to strike at French ports on 18 and 19 October, which led to the suspension of work at the following ports: Marseille, Le Havre, Rouen, Nantes Saint-Nazaire, and Bordeaux. The strikes resulted in delays in the processing of shipments and potential additional costs.

Severe Weather Conditions Forces The Closure of The Port of Durban in South Africa

October 11, 2017

Severe weather conditions forced the closure of the Port of Durban. The storm caused three large vessels, including the containership MSC Ines, to run aground and block the entrance to the port.  In addition, many smaller boats are adrift, causing Durban’s Transnet National Port Authority to close the port to vessel and rail traffic due to safety concerns. Tugboats and the marine service team are assisting in emergency recovery efforts and the port has put into action its Business Continuity Plan to monitor the situation on a 24-hour basis until normal operations have been restored.

Arpin Van Lines’ driver embarks on personal campaign to honor veterans and first responders

October 10, 2017

Paul Chavez, a driver for Arpin Van Lines and former U.S. Army specialist, knows the sacrifice that veterans and first responders make.

“They often go through long separations that can be very difficult on a personal level and put strain on their families,” said Chavez. “Everybody in the service chooses it, but some occupations are thankless and they don’t get the recognition they deserve. I wanted to come up with a way to show my appreciation for all they have given.”

Service Interruption Alert – Gabon Strike

October 02, 2017

A civil servants union in Libreville, Gabon (covering personnel from customs, tax, treasury, and hydrocarbons departments) launched a strike in August. The union is striking to demand owed back pay and bonuses.

Service Interruption Alert – Delays at the Port of Dakar, Senegal

September 26, 2017

The Port of Dakar, located in Senegal, is currently experiencing delayed processing of import/export shipments due to a strike by container transporters. The strike, declared September 18, shows no signs of ending soon.

Arpin Van Lines transports 6 truckloads of supplies to Texas for hurricane recovery efforts

September 22, 2017

Six full-sized Arpin Van Lines moving trucks rolled off Cardi’s Furniture parking lots on September 9, filled with cleaning and building supplies bound for Houston, Texas.

Ghana Customs Changes

September 20, 2017

Effective September 20, 2017 the government of Ghana has implemented a new, paperless system which impacts all import and export operations in the country. The system has been rolled out to all ports and airports for customs clearance formalities.

Hurricane Irma Update

September 11, 2017

For almost a week, Hurricane Irma has raged across the Caribbean and the Florida peninsula causing wide-spread devastation.

Arpin agent provides free move for a veteran and his family in need

September 09, 2017

Jorge Garcia’s life changed forever one fateful day in Afghanistan. During combat, he sustained severe injuries which left him unable to work.

News Alert: Qatar And Hurricane Harvey Situation Updates

August 30, 2017

Three months have passed since the neighboring countries of Qatar imposed a blockade in Qatar due to concerns over regional destabilization. Since that time, all commercial and other movement between neighboring countries have been on hold. Consequently, delays in transit have occurred, and the Port of Salalah or Sohor from Port of Hamad are being utilized instead of Jebel Ali. Delays regarding vessel ETA / ETD are in fluctuation and have resulted in biweekly sails. Commercial movements via Oman are also considerably delayed, as well as delayed clearance in Hamad port Doha. 

Arpin International Group earns certification for EU-U.S. Privacy Shield Framework

August 29, 2017

Arpin International Group has obtained certification approval from the United States Department of Commerce for the EU-U.S. Privacy Shield Framework for meeting U.S. and European Union data privacy and protection standards.

Service Interruption Alert – Import / Export Shipments Will Be Impacted By Hurricane Harvey

August 25, 2017

A category-three hurricane is expected to strike the Texas, USA Gulf Coast late Friday or early Saturday morning. Damaging winds and heavy rainfall may disrupt normal business and travel activities in the area. In addition, thousands of people have been asked to evacuate low-lying areas. 

Severe Weather Conditions Forces The Closure of Several Terminals in China

August 22, 2017

Severe weather conditions are anticipated in Hong Kong as Tropical Storm Hato approaches. The storm is expected to come within 100 km of the city on Wednesday morning, canceling flights and disrupting normal transportation services. As a consequence, we have been notified of several terminal closures:

2017 independent study ranks Arpin Van Lines #1 household goods mover in customer satisfaction for

August 14, 2017

For the second year in a row, Arpin Van Lines has been rated #1 among the 10 largest suppliers of household goods shipment services ranked by “customer satisfaction,” according to the 23rd Annual Nationwide Relocating Employee Survey© released this month by independent research firm Trippel Survey & Research, LLC©. In May 2017, Arpin Van Lines and Arpin International Group were ranked first in supplier satisfaction by a separate Trippel survey.

Service Interruption Alert – German Ports Heavily Congested

August 11, 2017

All German ports are currently experiencing severe congestion. This is impacting every aspect of the transportation supply chain from steam ship lines being unable to unload, to timely customs clearance, to delays in final delivery, etc.

Arpin employee raises $5,000 for veterans’ charity, honored as top 10 individual fundraiser

July 25, 2017

Mark Dearborn, vice president of corporate accounts of Arpin Group, raised $5,000 for the Boston-based veterans charity fundraiser event, Run to Home Base. He was honored as a top 10 individual fundraiser and an all-star fundraiser. 

Service Interruption Alert – Venezuela

July 19, 2017

We have been advised by our supplier partners that, due to ongoing civil unrest, day-to-day business operations in Venezuela are now proceeding with limited staff. In certain areas of the country, it is currently not safe travel. In addition, the government’s opposition party has called for a 24-hour National Civic Strike on July 20, 2017, which will be adhered to.

Eileen Korney has joined Arpin Group as Marketing Coordinator

June 21, 2017

Arpin Group announced this week that Eileen Korney has joined the company as marketing coordinator.

Fourth Annual Arpin Strong Golf Tournament raises $31,000 for charity

June 20, 2017

The Arpin Charitable Fund announced this week that its Fourth Annual Arpin Strong Golf Tournament, held at the New England Country Club in Bellingham, Massachusetts, has successfully raised $31,000 for charity.

Arpin International Group wins LACMA corporate social responsibility award

June 14, 2017

Arpin International Group has won the 2017 Corporate Social Responsibility Award, presented by the Latin and Caribbean Movers Association (LACMA), for its commitment to the environment and the global community it serves. Mark Dearborn, vice president of corporate accounts, accepted the award from LACMA Immediate Past President Walter Laffitte on behalf of Arpin International Group.

Service Interruption Alert: Qatar Cargo Embargo

June 06, 2017

Amidst concerns of regional destabilization, several middle-eastern countries, including Saudi Arabia, the United Arab Emirates, Egypt, and Bahrain have decided to cut diplomatic ties with Qatar. The move will halt all land, air, and sea cargo shipments with Qatar as of June 6, 2017.

Arpin International Group Opens First Customer Care Center in India

June 06, 2017

Arpin International Group has opened its newest international customer care center in Kerala, the company’s first in India. The office will expand Arpin’s services, assisting corporate personnel who are moving to and from the region.

A Strike by Workers at Ports in Portugal Causes Delays

May 26, 2017

Effective May 30 – June 19, 2017, port workers in Portugal will participate in a National Strike which will completely halt the processing of household goods shipments. The planned strike will affect all main ports including: Lisbon, Setύbal, Sines, Figueira da Foz Port, Leixões, and Caniçal e Praia da Vitória.

Arpin Group Employee Participates In An International Community Service Project

May 16, 2017

Mark Dearborn, VP Corporate Accounts, joined about 40 of his industry peers in Guadalajara, Mexico, to take part in a community service project. He helped build five houses for the homeless in the two days before the LACMA Conference in Puerto Vallarta. 

Arpin International Group and Arpin Van Lines #1 in Supplier Satisfaction

May 10, 2017

Two Arpin Group companies have earned #1 supplier satisfaction rankings among the largest suppliers of household goods shipment services, according to two relocation managers’ surveys recently released by independent research firm Trippel Survey & Research.

Arpin Group promotes Karen Bannon to Marketing Manager

May 03, 2017

Karen Bannon has been promoted to marketing manager at Arpin Group.

Bannon is responsible for developing Arpin’s annual marketing plan and corporate branding strategies in coordination with divisional stakeholders. She will also manage the organization’s global marketing, advertising, promotional programs, and monitor industry trends to assess demand for new products and services.

Arpin International Group receives 2016 Gold Award from FIDI, China and Germany FAIM certified

May 02, 2017

For the fourth year in a row, Arpin International Group has earned the FIDI Commitment to Excellence Gold Award for driving and promoting industry knowledge among its employees.

Arpin Strong raises $80,000, donates to 37 charities in 2016

April 03, 2017

The Arpin Charitable Fund, also known as Arpin Strong, announced in its 2016 year-end report that it has raised over $80,000 and donated to 37 charitable organizations.

Allyson Nordstrom-Geraghty joins Arpin International Group as Director of GSA Services

April 03, 2017

Allyson Nordstrom-Geraghty Joins Arpin International Group as Director of GSA Services.

In her position, she will be responsible for managing and growing GSA client relationships by focusing on customer needs, developing service delivery models, and negotiating rates and pricing.

Arpin Group undergoes cybersecurity test to bolster defenses against would-be hackers

January 26, 2017

Arpin Group this month has completed a cybersecurity penetration test, administered by an independent firm, to evaluate the company’s defenses against hackers.

Arpin Group hires Jerry Munoz as Regulatory Compliance Manager

January 03, 2017

Arpin Group has hired Jerry Munoz as regulatory compliance manager.

In his role, Munoz will be responsible for planning, implementing, managing and facilitating Arpin’s regulatory compliance program for both domestic and international employees, agents and other supply chain partners.

Issues in Poti Seaport, Georgia

December 13, 2016

Recent storms have impacted normal operations at the Poti Seaport, Georgia. Since December, the entrance channel depth has been severely obstructed with sedimentation and silt stirred up as a result of turbulent weather. This has made it very difficult for vessels to maneuver.

HM Revenue & Customs issues a new pre online process relating to Transfer of Residence.

November 30, 2016

As of January 1, 2017, the C3, C5, and C104a customs’ forms that are currently used to declare household goods and personal belongings will become obsolete. All applications for Transfer of Residence (ToR) after that date will only be accepted online. The information must be completed by the assignee at GOV.UK.

Arpin Group, Inc. Receives Global Citizenship Award at Cartus 2016 Global Network Conference

October 11, 2016

Arpin Group, Inc. was honored with a Global Citizenship Award at Cartus Corporation’s 2016 Global Network Conference, held October 3-4 in Washington, DC at the Omni Shoreham Hotel, for its corporate social responsibility initiatives. The Cartus Global Network is Cartus’ industry-leading worldwide service provider network, and the company’s Global Citizenship Award recognizes a deeper appreciation for the companies and individuals in the Network who have exemplified Cartus’ core values of service, collaboration, and respect—all fundamental aspects of good global citizenship. The theme of this year’s conference was “Exceeding Customer Expectations.”

Arpin Group Enhances Its Regulatory Compliance Program for Its Growing Worldwide Supply Chain

September 27, 2016

Arpin Group has contracted Dow Jones Risk and Compliance to enhance its anti-bribery, anti-corruption and third-party due diligence compliance screening and monitoring program as the international household goods mover grows its global supply chain.

Marco Uriati Appointed to Chief Operating Officer of Arpin Group

September 14, 2016

Arpin Group has appointed its chief legal officer, Marco P. Uriati, to the position of chief operating officer. He will retain both titles.

Sherry Wang joins Arpin International Group China as global business development executive

August 22, 2016

Sherry Wang has joined Arpin International Group China as a global business development executive.

BREXIT | How To Prepare Positively For The Future

July 19, 2016

The old English adage ‘Keep Calm and Carry On’ has never been more relevant then now as the UK stands up to its knees in uncertainty in the aftermath of the Brexit vote. Now that some of the initial debris has settled, we are grabbing our tools and emerging to navigate our way through the muddy Post-Brexit waters. So what next?

SOLAS Update – What To Expect

July 14, 2016

According to most global supply chain reports, the implementation of the July 1 Safety of Life at Sea (SOLAS) Verified Gross Mass (VGM) weighing rule has gone smoothly from an operational perspective. However, the application of additional fees has varied widely and remains unpredictable as supply chain partners continue to access the previously unknown cost of compliance. In total, 162 Global Climate Change Alliance (GCCA) member countries are parties to the convention and are subject to its requirements. 

Worldwide ERC awards 3 Arpin Group employees with CRP designations

June 27, 2016

Arpin Group has announced that three of its employees have earned their Certified Relocation Professional (CRP®) designations through Worldwide ERC®. They are:

Arpin Strong Golf Tournament raises $30,800 for charity

June 21, 2016

The Arpin Charitable Fund announced this week that its Third Annual Arpin Strong Golf Tournament, held at the New England Country Club in Bellingham, Mass., has successfully raised $30,800 for charity.