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When Shopping For An International Mover

You Should Select Nothing But The Best

Organizations with an expatriate workforce consider our business model to be the sensible choice when selecting a moving partner, as we’re not obligated to utilize reciprocity agreements when selecting service providers. How does this benefit our customers?

Our independence allows us to partner with the finest supplier partners in locations worldwide, regardless of their umbrella network affiliations. These partnerships are facilitated through our award-winning supplier selection and quality management program, ArpinACESSM (Agents Committed to Excellent Service). ArpinACES’ stringent screening criteria are based solely on historical performance for service quality, cost competitiveness, and financial stability. Through ArpinACES, Arpin is not bound to any reciprocal agreements and our customers benefit from utilizing the top-rated suppliers in each geographic locale. 

Michael Hughes, VP Global Business Development

VP, Global Business Development

We take every move personally here at AIG, and you can take comfort in knowing that you have a team of seasoned professionals available throughout the moving process.

Michael Hughes
The Arpin International Group Difference

Our Core Values of Quality, Trust, Professionalism, and Accountability
are central to our culture.

Arpin International Group Move Coordinator speaking with a colleague

Arpin International Group assigns a dedicated International Move Coordinator (IMC) to oversee each relocation. Our teams of IMCs are day-to-day move managers who take the time to listen to the needs and concerns of our customers and discuss, address, and manage the expectations of each move.

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To ensure an accessible and easy relocation, we’ll schedule an in-home or virtual pre-move survey at a convenient time. Origin services are fully arranged for our clients – we cover wrapping, padding, and loading of all household goods and personal effects in appropriate packaging to ensure they arrive damage-free at their destination.

Smiling Arpin International Group International Move Coordinator standing in front of moving truck

Arpin International Group’s move coordinators will flawlessly organize transportation to the exit port and ocean or air freight to the port of entry. We also ensure our supplier partners enforce stringent warehouse protocols for the safety and protection of shipments while in storage.

Arpin International Group Move Coordinator tracking shipment for customer

We track each shipment en route, retrieve all documents, and keep the client and transferee updated throughout the moving process. We also take care of customs clearance, transportation to the residence or a pre-approved storage facility, unpacking, and removal of all related debris, space permitting.

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Our team holds specialized knowledge in corrective actions that produce results, and we’re commonly told that our best-in-class service recovery solutions make our process unique.

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Arpin Achievements

Industry Awards

The Best In The Business. Period.

For over 120 years, Arpin has practiced and refined an approach to providing quality services that have led us to win numerous awards and recognition from companies within the relocation management services industry and client accounts. Our time-tested, continuous quality improvement principles are designed to create long-term value for our clients.

Arpin voted #1 in Supplier Satisfaction by Corporate Relocation Managers as reported by an independent auditor, Trippel Survey
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Case Studies

Learn More About Our
Innovative Mobility Solutions

Ranked #1 in International Supplier Satisfaction 2020, 2019, 2017

How To Prepare For Your Move

Answers to Your Questions

Your belongings will be covered against loss and damage in accordance with your selection of transit protection prior to loading. You will be asked to enter a released value on the controlling document called the Bill of Lading. You will choose the appropriate maximum valuation amount, along with any deductible you may choose. To avoid additional charges, you must agree that if articles are lost or

Arrange to have your internet, phone, heat, and electric turned off at the end of your moving day. We suggest that you shut off your cable service and return all equipment prior to loading day.

It is against the law to transport combustible or flammable materials. Please safely dispose of all combustible materials including but not limited to, cleaning solvents, corrosives, fireworks or flares, gasoline, kerosene, motor fuel, lamp oil, oil-based paints, thinners and varnishes, lighter fluid, fire extinguishers, nail polish remover, bleach, sterno, aerosol cans, propane containers and cylinders, matches and old batteries.

Appliances such as plumbing lines to refrigerators and washing machines and gas lines to dryers must be serviced prior to your load date. Your refrigerator must be emptied and cleaned with the doors left open to air prior to loading. If you need assistance acquiring these services, please let us know. We maintain relationships with professional service providers throughout the country to assist our customers with obtaining third-party services.

Your vehicle can be moved either on the trailer with your household goods or on a third party car carrier. If your household goods and vehicle(s) are moved separately, we will schedule deliveries so that both arrive during the same delivery spread.

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Since the Thanksgiving season is here, we want to share our notes on the hottest mobility trends captured at WERC GWS and IAM 2022!
Arpin honored with #1 customer satisfaction rating by independent firm.

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Arpin International Group's experienced and knowledgeable employees guide our customers step by step through the moving process.

Make Every Day Exceptional!

By joining the team that is changing the world one move at a time.

Open positions: International Move Coordinator, Customer Service and Operations Support staff. Apply by uploading your cover letter with resume and earn a spot on the A-Team!

Please send PDF files only.

A rewarding career in international moving is just a few clicks away. When you work at Arpin, your experience everyday will be as unique as the families we move around the world.

  • Remote friendly
  • Global spread
  • Opportunities for advancement 
  • Multicultural
  • Family-owned for over 120+ years
Arpin International Group's employees arrange for international pet moving services for our customers.

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