Arpin ranks #1 ranking in supplier satisfaction among the largest suppliers of global household goods shipment services according to independent research firm Trippel Survey & Research, LLC.
In the 15th Annual Relocation Managers’ Survey©, among the service firms with a significant number of evaluations, Arpin Group earned the highest overall satisfaction score among the nation’s largest carriers with an average overall satisfaction score of 8.80 out of 10. Arpin also earned the #2 top block and net satisfaction percentage scores.
“We are honored to continue to receive such high marks from corporate relocation managers,” said David Arpin, Arpin’s president and CEO. “Customer satisfaction has always been a core company value. We will continue to work hard to exceed our customers’ expectations.”
In 2017, Arpin ranked #1 in overall household goods supplier satisfaction in the same Trippel Survey.
The full report may be purchased from Trippel Survey & Research by calling 501-922-4000.