Arpin International Group, a trusted international moving company, proudly announces the re-appointment of Mark J. Burchell, the company’s VP of Global Sales and Business Development, to the role of Chairman of the International Federation of International Furniture Removers’ (FIDI) Quality Supervisory Committee (FQSC).
FIDI is a federation of moving and relocation companies, where the highest authority is the affiliate members through the various local and regional associations. FIDI’s quality programs are such essential features of FIDI—the very backbone of the membership—that it merits a committee like the FQSC to ensure it 1. does not disconnect from the membership; 2. helps the affiliates to reach the benchmark standards required; 3. challenges the affiliates to aim higher consistently; and 4. does not rest on its laurels.
Burchell’s broad professional experience prepared him for the challenging position, evidenced by his re-appointment as Chairman. He was initially elected to the FQSC during the organization’s conference in 2018 and has been its Chairman for the last two years.
As Chairman, Burchell is responsible for convening and managing, at a minimum, quarterly formal meetings between the FQSC and the leadership of the FIDI Quality Coordination Centre (based in Belgium). Moreover, the FQSC serves as an independent arbitrator for FAIM-audit related issues brought before the committee by the FIDI Board for review and resolution. The FQSC also provides updates to the FIDI Board as necessary.
“I am deeply honored to be re-appointed as Chairman of the FIDI Quality Supervisory Committee,” said Burchell, his enthusiasm for the role evident. He continued, “I find great joy in this role on several levels. Firstly, I sincerely appreciate the hard work of the Coordination Centre, and I relish the interaction with John Prooij, the leader of the FIDI Quality team. Moreover, I enjoy the camaraderie with my fellow committee members and, of course, the discussions with affiliate members worldwide. The global nature of FIDI and its members creates a worldwide network of like-minded companies that all support each other. I am pleased to report that there are relatively few audit-related issues that require arbitration, allowing us to focus our time on the progression of our quality systems, standards, programs, and processes.”
Jesse van Sas, FIDI’s Secretary General, commented, “It is vital for a membership organization like FIDI to have structured input from its affiliates, particularly when this concerns FIDI’s mandatory Quality Programs. Mark Burchell and his FQSC colleagues, thanks to their long experience in moving and relocation services, serve this role in an exemplary way, thus supporting the strategic vision of the organization. It reassures the broad membership that the supervision over the FIDI Quality Certifications is in the hands of their peers.”
Burchell also enthusiastically supported the Coordination Centers’ rollout of the 2022 FAIM Quality Standards, which aim to ensure that the membership truly aligns with the market’s needs, including digital readiness. The three key new topics of the most recent FIDI Quality Standards are cyber security, risk management, and corporate sustainability.
About FIDI:
FIDI is the largest global alliance of international moving and relocation companies, with 600 members in over 100 countries. The FIDI FAIM and FIDI DSP Quality labels, mandatory for all FIDI members, are the most stringent and comprehensive quality standards for the international moving and relocation industry. They are regularly audited by an independent third party, EY, ensuring the highest standards are maintained.
About Arpin International Group:
Arpin International Group is an award-winning full-service moving and storage company that relocates government, corporate, military, and private-residential customers. The company provides customers with a seamless moving experience and the highest quality of care worldwide. Arpin International Group is a member of the Customs-Trade Partnership Against Terrorism (C-TPAT), the International Movers Association (IAM), the Latin American and Caribbean International Movers Association (LACMA), and the European Relocation Association (EuRA). It is also accredited by the International Federation of International Furniture Removers (FIDI) and certified by the EU-U.S. DPF and Swiss-U.S. DPF Privacy Shield Frameworks. For more information, visit www.ArpinIntl.com.
