All German ports are currently experiencing severe congestion. This is impacting every aspect of the transportation supply chain from steam ship lines being unable to unload, to timely customs clearance, to delays in final delivery, etc.
Consequently, we are advising customers with import or export shipments to prepare for some major delays as well as additional port storage, demurrage, and various other charges which may be assessed. Also, an additional levy may be applied by shipping lines to compensate for waiting time and lost revenue.
Your Arpin service team will be contacting all customers affected by the port congestion to set up individualized contingency plans. We will continue to monitor the situation closely and will do everything possible to minimize delays and manage the expectations of the relocating families to the best of our ability.